QuickBooks is a popular accounting tool, especially among small to mid-sized businesses. This Intuits product has many amazing features and functions that can alleviate your business accounting headache. Additionally, there are many in-built tools and utilities that resolve the technical issues rolling out every now and then.
One such powerful tool is QuickBooks File Doctor, which is devised to resolve common issues related to the QuickBooks company file. Sometimes, when using the QBFD tool, an error crops up on your screen, and you may not be able to utilize the tool. Reading below will help you with QuickBooks File Doctor is not working problem.
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QuickBooks File Doctor, as the name itself suggests, is an in-built tool in the program that resolves a damaged company file and some network issues. When you run the tool, it scans the file for possible damages. The scan time varies based on the size of the erroneous company file.
When the scan results are out, you get an idea of how to resolve these issues. The tool is easy to use and doesn’t contain any complexity. Unfortunately, Mac users can’t use the QBFD tool. It is only compatible with QuickBooks Desktop for Windows.
The tool is designed to address the common issues in the QuickBooks company file that stores your crucial financial data. It has multi-faceted benefits to offer as stated in the below-given list:
Intuit’s official website enables users to access two different versions of the QuickBooks File Doctor tool as given below:
1: In-Built Version
The in-built version of the File Doctor is accessible in QuickBooks 2016 and later versions of the QuickBooks Desktop application. So, if you want to utilize the in-built version, make sure that your system has any of these versions of the program installed.
2: Stand Alone Version
The stand-alone version of the QBFD tool is only accessible with the servers that are running the QuickBooks Database Server Manager. It is used in hosting a company file or establishing connectivity.
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QuickBooks File Doctor can be accessed from QuickBooks Tool Hub. To run it, follow the below-given steps:
Note: Following these steps accurately will make the QuickBooks File Doctor scan for the possible issues in your data file. The time taken in the file scanning may vary based on the size of the file. The test results have dedicated sections describing the issues in detail. The specific areas for a result also include the resources helpful in resolving the issue. Some other possible results you may get are:
QBFD did not find an issue
You’ll have to log back into your company file if the tool can’t discover a problem. If the error persists after you’ve tried everything else, you can use an auto data recovery setup. After that, you will need to enter the transactions manually that have occurred since the last backup.
QBFD finds the issue but cannot fix it
If the program reports that it has detected the issue but is unable to resolve it, the QuickBooks Auto Data Recovery setup is recommended. You will have to manually enter the transactions if you choose this option. This can be done using the most recent backup or a previously uploaded file.
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If the QBFD tool is not working, you may launch it manually by following the below-given steps:
This post offers comprehensive information on QuickBooks File Doctor. Besides, if you are having trouble running the tool, you may find the steps to launch it manually. If you need more assistance on QBFD, give us a call on our QuickBooks helpline number and talk to our support expert.
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