QuickBooks won’t open and How to Fix it?

QuickBooks Won't Open

Sometimes, while using the QuickBooks application, one experiences that the QuickBooks won’t open or it would shut down abruptly. Such an error usually emerges when one tries to open the company file on QuickBooks. Such errors can be attributed to a number of reasons ranging from technical discrepancies to faulty installation issues. If you, too, are facing such issues, then it’s time to get some quick resolution for the same. In this quick guide, we have tried to assimilate reasons, symptoms as well as solutions with proven methods that work.

Reasons why QuickBooks won’t Open

Before we move on to the methods that can help resolve this issue, it is crucial to understand the causes behind this. It shall help you understand why this particular code occurs and what you can do to avoid it in the future. Below are the reasons that contribute to the error code QuickBooks won’t open on the system-:

a.) An obsolete Operating System- An outdated operating system is an open invitation for threats and malware on your system. It corrupts your QuickBooks installation files and makes QuickBooks not open.

b.) Improper Company File Names- QuickBooks has set a certain limit for the company file name, and if there is a name that exceeds the prescribed limit, it causes QuickBooks not to open an error.
c.) Inconsistent QuickBooks Installation- Wrongful installation of QuickBooks files and components leads QuickBooks to Errors and not opening issues.

d.) Corrupt Hard Disk- A corrupt hard disk usually gets the system corrupted. In that case, the QuickBooks won’t open.

e.) Corrupt “QBWUSER.INI” file- The QBWUSER.INI file is significant for the successful operation of QuickBooks, and any corruption can lead to problems with QuickBooks, such as QuickBooks not opening issues.

Symptoms that indicate QuickBooks not opening issue

Before you get into the resolution part of the issue, you need to be fully sure that what you are experiencing is a similar issue. Following symptoms, while occurring, will give clear indications that it indeed is the QuickBooks won’t open issue-:

a.) On running QuickBooks, the system shows a lag. It also displays an error code

b.) Your input devices, such as the keyboard and mouse, would not detect any input.

c.) You would not be able to access the company file

d.) The system would display the error code “Can’t Open QuickBooks.”

Effective Methods to resolve QuickBooks won’t open issue

Once you’ve discovered the symptoms and causes for the error code “QuickBooks Won’t Open,” let us examine the solutions that are effective in the resolution of this particular issue. Before delving into any particular method, it is always advisable to restart your system. Restarting the system proves effective a lot of times in resolving the issue. The below-mentioned methods need to be applied chronologically for an effective resolution-:

Solution 1: Turning off the QBW32.exe process

Stopping the QBW32.exe process refreshes QuickBooks and makes it accessible. To stop the QBW32 process, consider the following steps-:

qbw32 turning off

Start Windows Task Manager by holding Ctrl, Shift, and Esc together.

• Next, Go to Processes and locate QBW32.exe.

• Finally, click on “End Task.” This will stop the QBW32.exe process.

This should refresh the QuickBooks application, and now you should be able to launch QuickBooks without any issue.

Solution 2: Renaming the QBWUSER.INI file

Renaming the QBWUSER.ini file automatically refreshes the QuickBooks application and removes corrupt files, if there are any. Follow these steps-:

• You should have access to hidden files and folders. Hold “Windows+E”

• Now, under the Organize option, look for the Folder and Search option.

• Click on View

• From the advanced settings option, tap “Hidden Files and Folders.” Click on OK

• Next, go to QuickBooks.

• Right Click on the “QBWUSER.ini” file and hit Rename. This will rename the QBWUSER.ini file.

Solution 3: Running QuickFix My Program from the QuickBooks Tools Hub

QuickBooks Fix my Programe

Step 1: Downloading and installing QuickBooks Tools Hub

QuickBooks Tool Hub has tools that can help fix common issues very easily. One needs to close QuickBooks for Tool Hub to work. For a wonderful experience, it is recommended to use QuickBooks Tool Hub on the latest operating system (preferably Windows 10 on 64-bit). These steps need to be followed to successfully download and install the QuickBooks Tool Hub.

1.) Exit QuickBooks

2.) Download the most recent version of QuickBooks Tool Hub. Save the downloaded file on Windows Desktop. If Tool Hub has been installed before, you can easily find out which version you own.

3.) Open the QuickBooksToolHub.exe file.

4.) Follow the steps mentioned on the screen and install according to the terms and conditions mentioned in the license agreement.

5.) After it is installed, double-click the icon on your Desktop.

Step 2: Running Quick Fix My Program

The first thing that Quick Fix does is that it shuts down processes that are open in the background. It also runs a quick repair of your program.

1.) Select Program Problems from the QuickBooks Tool Hub.

2.) Choose Quick Fix My Program.

3.) Go to QuickBooks Desktop and open your data file.

Solution 4: Restarting QuickBooks Processes

Restarting QuickBooks Processes can sometimes help fix the “QuickBooks won’t open” issue. Let’s take a look at these steps that can restart the process-:

1.) Press Ctrl+Shift+Esc together.

2.) Open Task Manager.

3.) Move on to Processes and locate QuickBooks processes.

4.) Choose them and click on “End Process.”

5.) Try re-launching QuickBooks and verify if the issue has been resolved.

Solution 5: Repairing QuickBooks Desktop

Malware or technical defects can affect the installation files of the QuickBooks desktop. Repairing these files can fix the corrupt files and resolve QuickBooks won’t open error. Follow these steps to repair QuickBooks Desktop-:

1.) Go to “Control Panel” and create a backup of your company files.

2.) Choose “Programs and Features” and click on Uninstall Program.

3.) Click on QuickBooks and select Uninstall/Change.

4.) Click on Continue and then go to Next

5.) Finally, go to Repair and proceed further as per the directions given.

Solution 6: Relocating Company File

The folder that has the company file may get corrupt due to a host of reasons. Relocating the company file can sort out this problem. Here’s how you can relocate the company file-:

1.) First things first, you need to go to Company File.
2.) Next, right-click on the .qbw company file.
3.) Copy the File
4.) Now, create a new folder in the C drive
5.) Rename the File
6.) Finally, paste the file

After relocating your company file to the new folder, re-launch it as an administrator, and you won’t face the QuickBooks won’t open issue anymore.


When you face the issue of QuickBooks not opening, it can be frustrating at times. The solutions we have provided can fix this issue in no time. Our team of skilled professionals leaves no stone unturned to resolve your queries and serve you better.

FAQs (Frequently Asked Questions)

Q1. Can you cite the reasons why my QuickBooks won’t open?

Ans. There could be multiple reasons why QuickBooks won’t open. It could be because of an obsolete Operating System, Improper Company File Names, Inconsistent QuickBooks Installation, Corrupt Hard Disk, or Corrupt “QBWUSER.INI” file.

Q2. What are the symptoms that indicate the error QuickBooks, not opening?

Ans. The following symptoms show the error QuickBooks, not opening-:

a.) On running QuickBooks, the system shows a lag and displays an error code.

b.) Your input devices, such as the keyboard and mouse, would not detect any input.

c.) You would not be able to access the company file.

d.)The system would display the error code “Can’t Open QuickBooks or QuickBooks not Responding

Q3. Majorly, how many solutions are there to fix the issue of QuickBooks not opening?

Ans.There are majorly six solutions that can fix the issue of QuickBooks not opening.

Q4. Can you list the solutions that can help fix the issue of QuickBooks not opening? They are as follows-:

a.) Turning off QBW32.exe process

b.) Running QBWUSER.INI file

c.) Running QuickFix My Program from the QuickBooks Tools Hub

d.) Restarting QuickBooks Processes

e.) Repairing QuickBooks Desktop

f.) Relocating Company File

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