How to Fix QuickBooks Payroll Error Code 12031?

Quickbooks Error 12031

QuickBooks Error 12031 is the premier and advanced online accounting payroll software used in millions of enterprises across the globe. This prominent software is recognized for its attractive benefits like creating invoices, payments, scheduling payroll, accounting, and bookkeeping. This write-up will show you the complete picture of QuickBooks  Error 12031 and its factors.

QuickBooks Error 12031 (Screenshoot)

QuickBooks users may encounter error codes associated with QB installation, data recovery, integration, updates, etc. You can resolve the QuickBooks error code instantly by applying optimum solutions to these errors. Discuss more QuickBooks Error 12031 to assure that you can rectify this error rapidly.

QuickBooks Error 12031 usually happens when QB users attempt to refresh QuickBooks Payroll Services. Such frustrating QB errors take place during network time-out keeping QB users in hassle. QuickBooks error 12031 occurs when firewall & other security software are displayed in trouble because of inaccurate settings.

Factors Behind QuickBooks Error 12031

Examine the list of errors because of which QB update error 12031 takes place.

  • Internet connectivity issue
  • Internet Explorer is not set as the default browser
  • Antivirus and Firewall Setting preventing the connectivity path because of improper configuration
  • SSL settings are inappropriate

Rectifying Procedures for QuickBooks Error 12031

Inspect the list of steps with which you can troubleshoot QB error code 12031.

Solution – 1

  • Firstly, press on the Help tab
  • Then, choose the internet connection setup
  • Now, choose the Use my computer’s internet connection settings to build a connection once this application accesses the internet
  • Choose the Next and then Done tab
  • Update QB process once again

QB 2008 & later – Move to Help, then Update QuickBooks, then Update Now option
QB 2006 & earlier – Move to File, the Update QuickBooks, then Update Now option

Solution – 2

  • Choose the Update Now button
  • Select the Reset Update. Later, choose the Get Updates button
  • Usually, the QuickBooks program won’t operate. In such a situation, examine the following elements.

1. Internet connection & rectifying instruction for payroll errors
2. Internet security and firewall settings

Solution – 3

  • Access the Internet Connection Setup option in the QuickBooks
  • Select the Internet Properties
  • Select the Advanced tab in the drop-down menu option of internet properties
  • Ensure that advanced settings are similar as you wish
  • Lastly, tap the Apply and Ok button.

Solution – 4

  • Switch-off QuickBooks application
  • Select the Internet Explorer browser
  • Choose the Tools and then select the Internet Options
  • Select the Security tab, then Globe icon, and then Content tab.
  • Suppose the Content Advisor tells Disable, then enter the password and deactivate Content Advisor
  • Perform the following methods by selecting the Connection tab
  • If not using dial-up-node (DUN) on the system, select the Never Dial A Connection option
  • Assure that the accurate ISP is chosen
  • Tap the Ok button
  • Select the LAN settings button at the bottom
  • Assure that the automatically detect setting is inspected well
  • Confirm that Use A Proxy Box is perfect
  • Tap Ok on the LAN settings display
  • Choose the Advanced tab
  • Select the Restore Advanced Settings
  • Navigate the Use TLS 1.0, Use TLS 1.2, and Use TLS 1.1 option in the settings menu
  • Assure that the Use TLS 1.0 is inspected
  • Assure that the Use TLS 1.1 & Use TLS 1.2 is unexamined
  • Switch off the Internet Options window and then choose the Ok tab
  • Shut the Internet Explorer and resume the system
  • Press the QB software logo on the desktop and switch it on. Again, upgrade QB to examine if the error still exists or not once again.


Understand the condition when users encounter QuickBooks error code 12031 while utilizing QuickBooks software. To resolve QuickBooks error 12031, you must dial the QuickBooks helpline number to rectify this error. To provide an excellent solution to the errors like QB installation, QuickBooks integration, QuickBooks data recovery, QuickBooks errors, and QuickBooks upgrades, take assistance from certified professionals.

FAQs (Frequently Asked Questions)

What is QuickBooks’ error code?
These error takes place when QB is damaged or the company file can’t read QuickBooks appropriately. To rectify these errors, install QB Tools Hub and troubleshoot the file available there.

How to troubleshoot QB error code 12029?
Some troubleshooting steps are given below to fix QuickBooks error 12029.

    • Testing Settings and Connectivity
    • Examining security settings (Antivirus and Firewall)
    • Upgrading or establishing QB desktop security certificate
    • Authenticating internet connectivity

What do you understand by an unexpected problem in QuickBooks?
The unexpected problem is recognized error in QB Online. Experts are available to rectify your QB error to assure minimum downtime and carry on activating your business.

How to troubleshoot unrestorable errors in QB desktop?
A few troubleshooting solutions are given below to fix uncoverable errors in the QB desktop.

      • Tap the Alt key while double-pressing the QuickBooks application icon
      • Once the system shows the user password prompt, leave the Alt key and enter your password
      • Tap Ok once the application establishes, then press the Alt key again
      • Leave the Alt key.

How to avoid unrecoverable errors on Mac?
Resume your Mac in macOS recovery mode by switching off your Mac while catching command + R and then choose to reinstall macOS. You can also apply a time machine capsule.

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