QuickBooks Error 15215 (Fix Server Not Responding Issue)

Fix QuickBooks Error 15215

Are you struggling with QuickBooks Error 15215 while downloading the latest payroll updates? Thinking, what are the reasons behind this error? At times, the users witnessed this error when there was some issue with the internet connection, and users fails to get the latest payroll. In other instances, it may also appear due to the interruption of the firewall or any third-party apps.

However, it is crucial to get rid of the QuickBooks Error Code 15215 so that you can easily manage your payroll activities smoothly. In this write-up, we have explained some simple tricks to overcome the error within the least time applicable.

Why Do I End up with Reasons Behind QuickBooks Update Error 15215?

There can be various reasons behind this issue. Let’s take a closer look at each of them one-by-one. So, let’s get started!

  • Inappropriate installation for QuickBooks.
  • Corrupted QuickBooks payroll files infected the system and its window with malware or virus.
  • Unintentionally deleted some files of QuickBooks.
  • Incorrect configuration of Microsoft Internet Explorer.
  • During the update, any other application is running in the background and it can be the most common reason behind this issue.

How Can I Determine the Occurrence of QuickBooks Error Code 15215?

The users can easily recognize the QuickBooks Error 15215, with the help of the following signs and symptoms.

  • All the active programs and applications start to crash when this Error occurs.
  • “Error 15215: Unable to verify digital signature” message will appear on your screen.
  • The system starts hanging every now and then.
  • Degraded performance of Windows.
  • Mouse and Keyboard input is not responding well.

Best Possible Ways To Fix QuickBooks Update Error 15215

After going through the root causes that might lead to QuickBooks Payroll Error 15215, move to the troubleshooting part. Below, we have explained the solutions that will help you to overcome the error. So, let’s take a look at all of them one by one.

Solution 1: Reboot your Device

Reboot your Device

Shut down your device and then restart. This will help you to get rid of the issue that is interrupting the function of your QuickBooks. The reboot is the best solution for a number of problems. Restarting your device will reset the entire setting and will ultimately get rid of the glitch that is causing an interruption.

So, what are you waiting for? Reboot your device and then check if the issue is resolved or not. If not, then make sure that during this process, no other program or application is running in the background. If there is any, then close that.

Now, repeat the reboot process to fix the Error. Even after that, the issue is still there, and it means that the cause of this Error is something else. So, try out some other ways to resolve this issue that are given below.

See also this : 5 Easy and Quick Steps to Delete Transactions of QuickBooks

Solution 2: Operate QuickBooks as a Windows Administrator

To enable the QuickBooks application, run QuickBooks as a Windows Administrator. This will let you gain authority over each and every windows application. Not only this, but it also enables QuickBooks to make use of all necessary resources to run appropriately.

Run QuickBooks as a Windows Administrator

  • Close the QuickBooks application if it’s running.
  • After this, ensure that you have proper login details to sign in to QuickBooks as an administrator.
  • After this, find the QuickBooks icon, right-click on it, and tap on the Run as Administrator option.
  • Next, you have to add the login credentials if prompted.
  • At last, hit the Enter key to launch the QuickBooks application.

Solution 3: Mark the Checkbox of Use TLS 1.0 option in Settings

  • Firstly, shut down the QuickBooks application if it’s already open on your device.
  • After this, you must open the Internet Explorer browser on your device.
  • Next, move to the Tools icon on your screen and click the Internet option.
  • Moving ahead, hit the Advanced Option.
  • Beneath the Advanced OPtion, search for the ‘Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2’ option.
  • Afterwards, make sure that you have put a checkmark beside the “Use TLS 1.0” option.

Verify Use TLS 1.0 is checked

  • Moreover, you must also verify that the “Use TLS 1.1” & “Use TLS 1.2”  is unmarked.
  • Thereon, hit the OK Option to shut down the windows and also shut down the Internet Explorer browser.
  • At last, relaunch your device first to restart the QuickBooks on your device.
  • To wind up the process, ensure that you have downloaded the latest QuickBooks Update.

Solution 4: Relaunch the Windows in Selective Startup

  • Initially, you must exit from the QuickBooks application if it’s already open.
  • In the case of Windows XP, click on the Start icon and then Run.
  • On the other hand, the users of Windows 7 and Vista, click on the Start icon and then, the All Program option.
  • Go to the accessories option and then click on Run Tab.
  • In the case of Windows 8 and 10, click the shortcut key “Windows” + “R” simultaneously.
  • In the Run field, input MS Config and then hit the OK Option.

Restart the Windows in Selective Startup

  • It will take you to the “System Configuration Utility” window.
  • Click on Selective Startup and then clear the load startup by clicking on the checkbox.
  • Click on OK to save the modifications.

QuickBooks application first

  • Now, restart your device to see if the issue has been resolved successfully or not.

Solution 5: Re-Configuration of the Windows Firewall

  • Primarily, hit the Windows key from your keyboard and then tap on the Control Panel.
  • Soon after this, move to the Windows Firewall section and opt for the Advanced Settings from the left pane.
  • Navigate to the New Rule option that you will get when you tap on the Inbound Rules option.
  • Thereon, hit the Port option > Next and proceed to the next step.
  • You must place a checkmark beside the “TCP” option and insert the port specific related to your QuickBooks version.
  • After this, hit the Next button and head towards the Allow the Connection option.
  • Once again, click the Next button and insert the name for this rule.
  • You must tap on the Finish button to restore the changes made.
  • At last, go through the same set of instructions to establish outbound rules.
Final Words!

We hope that this post helped you fix QuickBooks Error 15215 Server Not Responding issue while leaving you with a smooth functionality of QuickBooks. Unfortunately, if none of the above solutions worked for you, we recommend you contact our support experts via the live chat facility. They will provide professional guidance to resolve your issue in real-time.

Also Read: How to Import Expenses into QuickBooks Desktop?

QuickBooks Error 15215 Frequently Asked Questions (FAQ)

1.What is the cause of QuickBooks Error 15215?

QuickBooks Error 15215 occur due to a conflict with another application that is running in the background. So, we always ask our users to make sure that no other application is running in the background to create this possible conflict.

2. How to fix QuickBooks Error 15215?

The most common cause of this Error is another application that is running in the background during the update or installation process. If you are also facing this Error with QuickBooks, then we will recommend you to close all the applications that are running in the background and then again start with the update or installation process.

3. How can I fix the unrecoverable Error of QuickBooks?

Although there are no such errors of QuickBooks that can’t be recovered, still, if there is any that you face, then we will recommend you to press the Alt key while double-clicking on the QuickBooks application icon. This will most probably help you to recover from this unrecoverable Error of QuickBooks.

4. Why does QuickBooks Unrecoverable Error occur?

Most of the time, such errors occur when your system’s windows are missing or when the QuickBooks need to update with its latest version.

5. What Do You Understand By QuickBooks Error 15215?

Ans. QuickBooks Error 15215 is the payroll update error, usually due to a poor internet connection. In other instances, it may also appear due to the inappropriate Internet Explorer settings. Therefore, it is crucial to figure out the issue using the correct troubleshooting solutions explained above.

6. Do you require the updated tax table update to resolve QuickBooks Error 15215?

Ans. Yes, the users can easily overcome QuickBooks Error 15215 by installing the latest payroll tax table updates. Sometimes, when the tax table is not updated, the users might face issues accessing the QuickBooks account.

Leave a Comment

Your email address will not be published. Required fields are marked *

+1(855) 701-2729